We will cover the shipping costs for size exchanges once after purchase in Japan. After the second size exchange, the customer will be responsible for the shipping costs. Please see the policy for the procedure. We do not accept size exchanges for overseas orders.

We use our standardized method to ensure easy and accurate measurement for our customers.
 For details on how to measure, please see [here].

 We try our best to display product images that are as close as possible to the actual product.
 Please make sure to check the color and design in the detailed images on the product page.
Depending on your screen settings, the color may appear differently.All prices on the site include tax.

You can place an order by following the steps below:
Access the product page.
Select the size and color, then add the item to your cart.
If you have specific requests (e.g. inseam adjustment), please write them in the remarks column. For example, write “inseam ○○cm.”
Click the "Proceed to Checkout" button.
Enter your shipping and payment information.
Click the button labeled “Confirm Order.”
Once the confirmation screen appears, your order is complete.
A confirmation email will be sent to your registered email address from: support@bobson.co.jp

Visa, Mastercard, American Express

After your order is confirmed, it will usually be shipped within 1-3 business days.
We do not ship on weekends or holidays. There may be delays in delivery during long holidays such as the New Year holidays and Obon. Please check our blog and announcements for the latest information.

The shipping fee within Japan is 800 yen nationwide.

You can specify both the delivery date and time. Please enter the desired delivery date and time in the memo field of the cart when placing your order. After the shipping procedure is completed, you will receive an email notifying you that the item has been shipped. You cannot specify the delivery date or time for orders from overseas.

ReturnsWe accept returns only for items that are unused, unwashed, and you contact us within 7 days of delivery. Tags must be attached and items should be returned in their original condition. Please contact our support center with the following information:

• Your name
• Phone number
• Address
• Order number
• Product name, color, and size to be returned
• Reason for return
•  We do not accept returns or exchanges for international orders.

Return Shipping Fees and Handling ChargesIf the product is defective or we shipped the wrong item, we will cover the return shipping. If the return is due to customer preference, return shipping and handling fees will be borne by the customer.

If the product is defective or we shipped the wrong item, we will cover the return shipping.
 If the return is due to customer preference, return shipping and handling fees will be borne by the customer.

Please indicate inseam length in the comments section when purchasing. Click here to learn how to measure inseam.[here].

If you would like to have your pants hemmed after you receive them, except for the B-1969 series, you will be responsible for the shipping costs to BOBSON. Please contact customer support by email and then mail them to BOBSON. Hemming and shipping costs from BOBSON will be free of charge.